Digital Workers Technology

The Future of Intelligent Automation
digital worker report

Data Monsters is your Trusted Partner

Data Monsters, an AI consulting company, is an NVIDIA Elite Partner who helps funded startups and enterprise R&D teams design and implement NVIDIA software and hardware solutions and products.

With over 15 years in AI, hundreds of completed projects, and our Elite NVIDIA expertise, we are ready to become your trusted development team and accelerate the release of your AI product.

14+ years

of experience in the data science and engineering market

80+ experts

comprising 70+ engineers and 11 PhD holders

150+ projects

including those for Fortune 500 companies

Digital Workers Technology – The Future of Intelligent Automation

Welcome to the future of work, where Data Monsters' Digital Workers Technology is transforming how companies operate. Our digital workers are a sophisticated blend of conversational intelligence, robotic process automation (RPA), and intelligent automation (IA) components. Designed for CTOs looking to innovate and streamline their operations, our digital workers understand human intent, respond to questions, and autonomously execute complex tasks, all while maintaining human oversight and control.

The Essence of Digital Workers

At Data Monsters, we define digital workers as software-based labor capable of independently executing significant portions of complex, end-to-end processes. Leveraging AI capabilities like machine learning, computer vision, and natural language processing, they perform sequences of tasks within workflows with precision and efficiency. For instance, a digital worker in accounts payable can autonomously fulfill roles of customer service representative, billing agent, and cash applicator, thus enhancing the Order to Cash (OTC) process.

Applications

Digital workers extend their utility beyond digital tasks, supporting various business functions

Digital Workers - Cross Industry:

Customer Care
Agent

First point of interaction between a bank and its customers

Automated problem resolution

RPA orchestration

Handling real-time benefits queries

Advanced information search during the  support session

High networth individuals care

Back Office
Agent

Routine master, provides help across all departments and functions

Business processes mining and moderation

Automated presentation preparation

Multi-format document summary

ITSM support module

Legal documents processing

Sales
Assistant

Customer success and satisfaction via chats and calls

On-call sales script customization

Instant customer information retrieval

Automated call summarization & CRM integration

Personalised asynchronous  outbound communication

Human Resources Agent

HR Digital Worker: talent management, recruiting, employee care and HR processing

Team composition and moderation assistance

Automated culture fit screening

Vacancy description composition

Preliminary tech skills assessment

Marketing
Assistant

Creative digital mind ready to handle routine

Marketing content drafting

Digital marketing analytics insights

Media Planning support

Analytics
Agent

An extra “pair of hands” with outstanding analytical abilities

Product/marketing research module

BI support

Reporting materials drafting

Geoanalytics for bank branches placement

Corporate database data insights extraction

Digital Workers - FSI-specific:

Risks and Compliance
Agent

The first line of risk prevention and legal defence

Multiple formats  document processing

Automated KYC form filling

Risk detection / Fraud prevention

Preliminary document preparation assistance

Suspicions communication detection

Mortgage & Loans
Agent

Customer success and satisfaction via chats and calls

Preliminary document preparation assistance

Automated KYC form filling

Wealth management
Agent

Digital Worker is ready to assist experienced employee with high net worth clients

Personalised content creation

News aggregation

Reminders

Ideas & communication insights

Some key sectors where digital workers are particularly effective:

Healthcare

Automating patient data entry, appointment scheduling, processing insurance claims, and providing patient support through conversational AI.

Finance and Banking

For automating transaction processing, fraud detection, customer service interactions, and regulatory compliance tasks.

Retail and E-commerce

Enhancing customer service through chatbots, managing inventory, processing orders, and handling returns and exchanges.

Telecommunications

Streamlining customer service inquiries, managing billing systems, and optimizing network operations.

Manufacturing

Automating supply chain management, predictive maintenance, quality control, and back-office operations.

Insurance

Streamlining claims processing, underwriting, customer service, and regulatory compliance.

Human Resources

Automating recruitment processes, onboarding, employee data management, and benefits administration.

Transportation and Logistics

For route planning, shipment tracking, fleet management, and customer service.

Public Sector and Government

Automating administrative tasks, public records management, citizen service delivery, and regulatory compliance.

Education

Automating administrative tasks, student enrollment processes, and personalized learning experiences through AI.

Utilities and Energy

Automating billing, customer service, and monitoring of energy distribution and consumption.

Hospitality and Travel

Enhancing guest experiences through automated bookings, customer service, and personalized recommendations.

Real Estate

Streamlining property listings, customer inquiries, and transaction processes.

Legal Services

For document review, legal research, compliance checks, and client communication.

Media and Entertainment

Content management, customer support, and personalized content delivery.

Building a Custom Digital Worker

Creating a custom digital worker with Data Monsters is more efficient than traditional team recruitment and onboarding processes.
Our approach focuses on four key attributes:

Collaborative

Integrates seamlessly with your team, enabling them to focus on strategic projects.

Competent

Trained in similar environments, ready to handle complex processes.

Curious

Constantly learning from interactions, documents, and peers to enhance performance.

Capable

Goes beyond basic RPA tasks, utilizing IDP/AI technologies to interpret and understand various documents.

Achieving Impressive Results

Data Monsters’ digital workers significantly boost operational efficiency:

Enhanced Capacity: Double your team’s capacity to handle business growth and demand spikes

Precision: Achieve 100% accuracy, allowing your team to focus on their core competencies

Speed: Process tasks 5x faster, accelerating operations and enhancing customer satisfaction

Tailored AI Digital Worker Capabilities

Our digital workers are versatile, capable of:

Collecting and interpreting data from diverse sources

Extracting information from structured and unstructured documents

Conducting client outreach and follow-up requests

Validating data across multiple systems

Classifying and taking action based on data analysis

Writing summaries, compiling dossiers, and conducting complex decision-making

Building Your AI Digital Worker in Four Easy Steps

Choose Skills

Define your digital worker's job scope.

Collect Data

Utilize existing datasets, no need for perfect curation

Train

Rapid learning from data and real-world examples.

Go Live

Deploy your custom worker and witness the impact.

Empowering Your Business with AI

Data Monsters is at the forefront of AI-driven workforce solutions. Our digital workers represent the pinnacle of intelligent automation, ready to transform your business processes and drive unprecedented efficiency. Let’s embark on this journey of digital transformation together.

Get a quote

Discover how Data Monsters' AI-driven virtual avatars can elevate your business strategy. Get a quote to explore a future where digital personas redefine engagement and operational efficiency.

Contact Us

Explore how Data Monsters’ Digital Workers Technology can redefine your company's operational landscape. Get in touch to begin the transformation.

Digital Workers Technology

The Future of Intelligent Automation

14 years
in the data science and engineering market
75
data engineers and scientists, 11 with PhDs
150+
successful projects, including for Fortune-500 companies

NEED HELP WITH Digital Workers Technology?

Data Monsters is your best choice

Data Monsters, an AI consulting company, is an NVIDIA Elite Partner who helps funded startups and enterprise R&D teams design and implement NVIDIA software and hardware solutions and products.

With over 15 years in AI, hundreds of completed projects, and our Elite NVIDIA expertise, we are ready to become your trusted development team and accelerate the release of your AI product.

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